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How jeetkhel Handles Your Personal Data

At jeetkhel, we collect only the data we genuinely need to run your account, process payments via UPI, Paytm or PhonePe, and keep your sessions secure.

Data MinimisationUPI & Paytm Account ProtectionRight to Access Your DataEncrypted StorageIndian Law Compliance
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jeetkhel How jeetkhel Handles Your Personal Data
REACH OUR TEAM

Contact Us About Your Privacy

If you want to request a copy of your data, ask us to correct inaccuracies, or raise a concern about how we handle your information, our privacy team is reachable around the…

Email Privacy Team Send your data access or deletion request to our dedicated privacy address. We log every query, assign a reference number and respond within 48 hours on working days.
Live Chat Support Our live chat operates every day and can route privacy queries directly to the data-handling team. Have your registered mobile number or UPI-linked email ready for identity verification.
Postal Contact For formal written requests or legal notices regarding data processing, you may contact our registered address in India. We accept written requests and respond via return post or email as you prefer.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Our approach to data handling is built around six concrete practices — each one aimed at reducing exposure, limiting retention and giving you clear control over what we hold about you and…

Encrypted Data Storage

All personal data — including payment identifiers linked to UPI, Paytm or PhonePe — is stored using AES-256 encryption at rest. Transmission between your device and our servers uses TLS 1.3, meaning data is protected in transit as well as at rest.

Cookie Management

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences at any time through your browser settings, and we will not serve non-essential cookies without your prior consent.

Account Security Controls

Your account is protected by password hashing and optional two-factor authentication sent to your registered mobile number. We log every login attempt — successful or failed — and can alert you to unusual access patterns on request.

Data Retention Schedule

Identity documents are deleted within 90 days of account closure unless a longer period is required by Indian law. Payment records tied to UPI or Paytm transactions are held for the period specified under Indian financial-reporting obligations, then purged.

Your Right to Request Changes

You may request a full copy of the data we hold, ask us to correct any errors or, where no legal obligation requires retention, request deletion. Verified requests are actioned within 30 days and we will confirm completion in writing.

Who Sees Your Data

Only authorised team members with a direct operational need — such as fraud screening or payment reconciliation via UPI rails — can access your records. We do not share your data with advertisers or analytics brokers under any commercial arrangement.

Privacy Policy — Frequently Asked Questions

Here we address the data-handling questions we hear most often. If your question is not covered below, contact our privacy team directly via live chat or the dedicated privacy email address and we will respond within 48 hours.

We collect your name, email address, mobile number, date of birth for eligibility verification, device identifiers and, when you add a payment method, the UPI ID or Paytm-linked mobile number associated with that method. We do not store full card numbers.

Identity records are deleted within 90 days of account closure. Transaction logs tied to UPI or PhonePe deposits and withdrawals are retained for the period Indian financial regulations require — typically five to seven years — then permanently deleted.

Yes. Submit a data access request via email or live chat with your registered mobile number for verification. We will compile and send a full data extract within 30 days. There is no fee for a first request in any 12-month period.

Contact our privacy team by email or live chat and specify that you want deletion. Where no legal obligation requires us to keep the data, we will action the request within 30 days and confirm deletion in writing to your registered email address.

We share data only with payment processors needed to clear UPI, Paytm or PhonePe transactions, and with fraud-screening services. We do not sell your data or share it with advertisers. Any processor we use is contractually bound to the same data-protection standards we follow.

Session cookies keep you logged in during your visit; analytics cookies help us see which pages load slowly or cause drop-off. You can disable non-essential cookies in your browser settings at any time, and this will not prevent you from accessing your account or making UPI deposits.

Reach our privacy team via the dedicated email address or live chat — both available every day. If you are not satisfied with our response, you have the right under Indian law to escalate the matter to the relevant data protection authority for your jurisdiction.

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